1. Receiving time = Processing time + Shipping time.
2. Our team ensures your order is being processed as quickly as possible.Your order will dispatch from the nearest warehouse when possible,although the majority of stock is located in China so you may receive different packages for the same order.Customers will receive orders via our UK courier partners and NOT need to deal with any custom affairs.Please also be aware that next day delivery is NOT currently available for UK customers.
3. If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date. Note:
In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.